Can I cancel my pre order or order?
IN STOCK orders cannot be canceled, orders are sent for processing instantly.
Pre order? Yes! We can definitely help you with that as long as your order has not started processing and has not been purchased with store credit. Cancellation closes 15 days before the item arrives, no exceptions. All orders are re funded in a gift card form no exceptions. You can also request to have your item switched for another online item within the time frame listed above. If you wish to proceed with a cancellation within the time frame allowed please email us at firstname.lastname@example.org the following:
"My name is [FULL NAME] and I would like to cancel order number [order]. I would like to receive store credit to avoid the cancellation fee"
PLEASE INCLUDE YOUR ORDER NUMBER IN THE SUBJECT LINE, your email will be marked as spam and will not be delivered. Your gift card will not be processed if you do not send 1 of the formats from the above.
ALL SALES ARE FINAL, WE DO NOT OFFER EXCHANGES OR RETURNS BOTH ONLINE AND IN STORE
Canceled in store pickups are all subject to the same cancellation fee