Cancellations

Can I cancel my pre order/order ?

Yes! We can definitely help you with that as long as your order has not started processing and has not been purchased with store credit. Cancellation closes 15 days before the item arrives, no exceptions. All orders are subject to a 25% cancellation fee unless store credit is issued including shipping costs. You can also request to have your item switched for another online item within the time frame listed above. If you wish to proceed with a cancellation within the time frame allowed please email us at awesomecollectiblesinc@gmail.com with 1 of the following: 


"My name is [FULL NAME] and I would like to cancel order number [order]. I would like to receive store credit to avoid the cancellation fee"

"My name is [FULL NAME] and I would like to cancel order number [order]. I am aware of the 25% cancellation fee applied to my order"

 

PLEASE INCLUDE YOUR ORDER NUMBER IN THE SUBJECT LINE, your email will be marked as spam and will not be delivered. Your refund will not be processed if you do not send 1 of the formats from the above.

 

ALL SALES ARE FINAL, WE DO NOT OFFER EXCHANGES OR RETURNS BOTH ONLINE AND IN STORE

Canceled in store pickups are all subject to the same cancellation fee